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FAQs
Are there interfaces to CRM systems?
Yes – with our CRM API or the EMMA module, user data can be integrated directly into your marketing and CRM systems.
Which modules does Destination OS include?
Our main modules include Peaksolution as a powerful eCommerce backend, MyServices as a flexible marketplace solution, JAMES as a content management system for creating websites and apps, EMMA as a CRM and communication platform and the Report Center for data warehouse, reporting and analytics.
Is there a demo version of Destination OS?
Alturos offers personal product presentations and individual demos on request – perfectly tailored to the requirements of your destination. Experience how Destination OS can optimize your processes, strengthen sales and improve the guest experience.
Is Destination OS scalable for small and large destinations?
This is precisely one of the greatest strengths of Destination OS: thanks to its modular structure, the system can be flexibly adapted to any size and any requirement. Whether it’s a small region, a strong tourism association or even an entire country – Destination OS grows with you. You start with exactly the modules you need and can expand the platform at any time if new requirements or opportunities arise.
What IT requirements does Destination OS need?
Destination OS focuses on simple integration: API interfaces to existing systems are required – for example to your ski pass system, accommodation channel or other ticketing solutions that you would like to integrate.
How quickly can Destination OS be implemented?
The first modules can go live after just a few months. For comprehensive destination projects, the effective project duration is usually between 3 and 6 months. Individual store solutions, such as a ski pass store, are often ready to go in around a month.
How does Destination OS specifically support my destination?
Destination OS makes your destination more successful: through strong online sales of your products, direct and smart guest communication, automated marketing and a central platform for meaningful data analysis.
How does Destination OS integrate existing systems?
Existing systems such as booking platforms, CRM, CMS systems or websites can be integrated via open interfaces (APIs).
Does Alturos also offer individual customizations?
Customized developments are possible at any time – individual solutions for local requirements are part of our everyday work.
What security standards does Destination OS meet?
Destination OS relies on the highest security standards: Your data is processed in compliance with the GDPR and hosted securely in ISO-certified data centers – so you can concentrate on the essentials.
What distinguishes Destination OS from other destination management systems?
Destination OS relies on a unique marketplace approach with a focus on bookability, personalization and modular expandability – more comprehensive than any other solution on the market.
Can individual modules be booked flexibly?
Destination OS has a modular structure – you can flexibly select modules and add further modules at any time.
How are service providers/service providers integrated?
Service providers can either integrate directly via eCommerce interfaces or simply manage and sell their offers via the MyService module.
Are there any success stories from destinations that use Destination OS?
There are numerous success stories! We are happy to provide references such as ski resorts in Austria and Switzerland or large leisure railroads on request.
Who is Destination OS suitable for?
For tourism organizations, cities, ski resorts and cable cars that want to manage their offers digitally, market them cleverly and make them easy to book.
What does Destination OS cost?
The prices depend on the scope of the project and the modules selected. We will put together a suitable, individual offer for you in an initial analysis meeting.
What does Skiline cost?
This depends on the number of installations and desired features – we will be happy to provide you with an individual offer after a non-binding consultation.
How does Skiline help to win new customers?
Through viral sharing of experiences on social media, playful elements and targeted referral marketing.
Can we integrate existing guest cards?
Yes – existing guest cards can be easily integrated into the Skiline system.
What support services does Alturos offer for Skiline?
You get all-round support – from technology, operation and monitoring to personal customer success management.
How long does the introduction of Skiline take?
It depends on the setup – simple gamification features are live in 2 weeks, more complex hardware solutions need a little more time.
Can guests also interact without the Skiline app?
Many functions are also accessible via mobile browsers. There are also web widgets for your website.
Are there any reference customers who use Skiline?
Yes – more than 300 mountain railroads worldwide already use Skiline, including Sölden, Zermatt, Saalbach, Mayrhofen and many more.
How are photos and videos processed?
Secure, data protection-compliant and only after ticket verification. Guests simply add their ski pass to their Skiline account – and their experiences are visible and downloadable.